ContactTalk toa real person.Two clinics, one number to call or text. Same-day appointments for acute injuries whenever we can. The front desk will match you with the right surgeon.
This Privacy Policy explains how Ridgeline Orthopedic Specialists (Ridgeline, we, us, or our) collects, uses, and protects information gathered through our website at ridgelineortho.com (the Site).Important note on health information. This Privacy Policy covers information collected through the Site. The handling of your Protected Health Information (PHI) by Ridgeline as a healthcare provider is governed separately by our Notice of Privacy Practices, which describes our HIPAA practices.This Policy is a provisional version in effect for the launch of the Site. A revised version is in preparation and will replace this one. The most current version will always be posted on this page with the Last updated date above.
Website Privacy Policy · November 1, 2026
Information We Collect
Information you provide. When you contact us, request an appointment, submit a form, or otherwise interact with the Site, you may provide information such as your name, phone number, email address, date of birth, insurance information, reason for visit, and any other information you choose to share.Information collected automatically. When you visit the Site, we and our analytics providers automatically collect certain information about your device and your visit: IP address and approximate geographic location; browser type and version; device type and operating system; pages viewed, time spent on pages, and the referring URL; date and time of visits; and interaction events such as clicks and form submissions.Cookies and similar technologies. We use cookies and similar technologies to make the Site work, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings. Blocking some cookies may affect your experience on the Site.
Website Privacy Policy · November 1, 2026
How We Use Information
We use information collected through the Site to respond to your inquiries and appointment requests; verify eligibility and coordinate care with our scheduling team; operate, maintain, and improve the Site; analyze Site usage and measure the effectiveness of our content; detect, prevent, and respond to fraud, security incidents, and misuse; and comply with legal obligations.We use third-party analytics services, which may include Google Analytics and similar tools, to understand how visitors use the Site. These services use cookies and tracking technologies to collect information such as pages visited, time on page, and referring sources. The information is aggregated and used to improve the Site.You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.
Website Privacy Policy · November 1, 2026
How We Share Information
We do not sell your personal information. We share information only in the following circumstances.Service providers: with companies that provide services on our behalf, including website hosting, analytics, email delivery, and appointment scheduling. These providers may only use the information to perform services for us. Legal and safety: when required by law, court order, or subpoena, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our patients, staff, or others.Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business. With your consent: when you direct us to share information for a specific purpose.Information submitted through the Site that constitutes Protected Health Information is handled in accordance with HIPAA and our Notice of Privacy Practices.
Website Privacy Policy · November 1, 2026
Data Retention and Security
We retain information collected through the Site for as long as needed to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Protected Health Information is retained in accordance with applicable law and our record retention policies.We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Site. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.Please do not send sensitive medical details, Social Security numbers, or financial account numbers through standard web forms or unencrypted email.
Website Privacy Policy · November 1, 2026
Your Choices and Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to the information we hold about you; request correction of inaccurate information; request deletion of your information, subject to legal retention requirements; opt out of certain uses of your information; and receive a copy of your information in a portable format.To exercise these rights, contact us using the information at the end of this Policy. We will respond within the time required by applicable law. Note that we are required to retain certain medical and billing records under state and federal law regardless of a deletion request.Some browsers transmit Do Not Track signals. There is no industry consensus on how to interpret these signals. The Site does not currently respond to Do Not Track signals.
Website Privacy Policy · November 1, 2026
Children and Third-Party Links
The Site is intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal information directly from children under 13 through the Site. If you believe a child has provided us with personal information through the Site, please contact us and we will take appropriate steps to delete it.The Site may contain links to websites and services operated by third parties. This Policy does not apply to those sites. We are not responsible for the privacy practices or content of third-party sites. Please review the privacy policies of any third-party sites you visit.
Website Privacy Policy · November 1, 2026
Changes and Contact
We may update this Policy from time to time. The current version will always be posted on this page with the Last updated date. Material changes will be communicated through a notice on the Site. Your continued use of the Site after a change becomes effective constitutes your acceptance of the revised Policy.For questions about this Privacy Policy or to exercise your rights, please contact us. Ridgeline Orthopedic Specialists, 1055 North 300 West, Ste 104, Provo, UT 84604. Phone 801-640-0000. Email scheduling@ridgelineortho.com.For questions about how your Protected Health Information is handled, please refer to our Notice of Privacy Practices or contact us at the address and phone above.This interim Website Privacy Policy is provided for the Site launch and is subject to review and replacement by legal counsel.
ContactTalk toa real person.Two clinics, one number to call or text. Same-day appointments for acute injuries whenever we can. The front desk will match you with the right surgeon.
